iPower's utility management services support our clients’ needs in administration of utility accounts and analysis of utility cost and consumption patterns. These services are designed to take the workload off the client by providing effective and efficient account administration and management; timely processing and distribution of invoices and correspondence from utility providers; identification of anomalies and unusual cost or consumption patterns; and a robust online system (EnergyCAP) to support documentation, record-keeping, data analysis, and reporting needs. Our services are grounded in CMMI-SVC and ISO 9001:2015 best practices, which drives efficiency, quality, and a focus on customer service and satisfaction.
Our utility management services include:
Establishing and maintaining an online database of facilities, utility providers/commodities/rates, accounts, and meters
Receiving, processing, and distributing utility invoices and correspondence
Entering invoice data and scanned invoices into the online database
Analyzing and reporting utility cost and consumption data
Serving as a liaison between clients and utility companies
Documenting and maintaining records to support auditing and financial reconciliation
iPower has formed a strategic partnership with EnergyCAP Inc, which allows us to provide superior data management and analytical services. This allows us to help our clients to save money on utility costs and comply with federal, state, and local regulations; internal and external policies and standards; and energy efficiency/utilization goals and objectives. This includes the U.S. Environmental Protection Agency’s (EPA) ENERGY STAR program and Executive Order 13834 – Efficient Federal Operations, among others.